At wisaal.co, we want you to be completely satisfied with your purchase. If you're not happy, you can return or exchange your items under the following conditions:

Returns:
You can return unused items within 7 days of purchase for an exchange.
Items must be in their original, unwashed and unused condition with the original packaging and receipt.
For online purchases, please contact our customer service team to initiate the return process.

Exchanges:

We offer exchanges for the same item in a different size or color.
Exchanges are subject to availability and must meet the same conditions as returns.

Refunds:

Refunds are processed to the original payment method within 7-10 business days.
Shipping fees are non-refundable unless the item is defective or damaged upon arrival.

Non-Returnable Items:

Discounted or sale items, gift cards, and personalized products cannot be returned or exchanged.

How to Return/Exchange:

For online purchases, please contact us at support@wisaal.co with your order number and return request.